Dear Mr. Comcast Technician Man,
Please come and fix my phone.
I know you are busy. I know you have a good chunk of Provo to fix. But why wouldn't you come over and fix mine while you were here fixing George's next door?
Lots of my neighbors have phones that work.
I'll give you a coke and I'll buy you a pizza.
Really, I am a nice person and I really need my phone.
We don't have a cell phone as a back-up.
I've been really really patient, pleasant and understanding and even made some pretty good jokes when I have called (on my neighbors' phones, of course) trying to get my phone, internet and cable fixed.
I'm a good customer and always pay my bill.
Please?!?
Your mother would be proud of you.
I'll be your best friend.
We can keep it a secret between the two of us.
It will only take a minute.
Tomorrow is just too far away.
Your best customer,
Lorien
10 comments:
I'd come fix it for you, but I don't work for Comcast. But I'll take the pizza offer anytime. I'll trade you for the rest of that 6-pack of Diet Coke (the one with your name on it) that I have sitting next to my basement fridge. I even have limes.
i think my family had a shoe in on the fixing of the phones because dave works for comcast. maybe you should just tell him to make a technician go over there and fix it. unfortunately he can't fix it himself because he's not a technician, just one of the annoying salesman.
Whoa! You need to lay off the blog fiber. You're going to lose too much blog weight with this type of regularity. Blog pepto is needed, stat!
Remind me to tell you what I did for a pizza delivery man so I'd get better customer service. It's really not blogable.
Well, you could always sign the memo part of the check with "for secksual favors..."
Lo, this will make you mad. A couple weeks ago we were having problems with the On Demand portion of our cable. We KNEW it was a download/programming issue and not a box issue, but they sent a guy out pretty quickly who, in fact, told us that it was a download issue and not a box problem. THANKS, we KNOW.
So, they're dispensing the guys willy-nilly for problems that they can't fix and ignoring your ACTUAL problem.
Will it make you feel better if I say that the problem isn't totally fixed?
loverly. I just love the fact that they could save some driving time if they went door by door to customers, but instead they have to follow the queue as the customers call. So once again, we see that the squeaky wheel gets the grease. I tried to be patient and helpful by not calling the minute the phone was out (because, duh--half of Provo was!), and for that I got an extra day or 2 of phone silence.
A while back we had lousy phone service for months. Our phone would lose the dial tone for hours at a time. The phone company kept telling me everything seemed fine, but about the 5th time it happened, I called and clearly expressed my dissatisfaction with their service, explained that I was an unhappy customer and that I was ready to change providers. They sent out a service guy right away. He spent an hour or 2 combing our phone lines and finally found that a phone jack had bent tines, shorting out the entire house. Hmmm. Bent tines? In the phone jack that I've caught my 3-year-old son cramming sticks and things? How could that have happened? Hows about eating some humble pie, Lorien.
the good news is that today we are officially back with the technical world--phone, internet and email are all functioning within normal perameters. HALLELUJAH! Now all that remains to be fixed is the cable tv signal, the water softener control box and the automatic sprinkler control box.
Hey Dally, once you hit the fiber, it stays in the system for a while. Just ask dad. When are you here, btw?
Lo, I think you should disregard baby bro (no offense to he who taught me how to add some to my life). The rest of us are enjoying your recent proliferation.
Not to mention we understand your Comcast-inflicted pain. I even wrote a letter to the editor complaining about Comcast's service (Oh! I do love a good oxymoron) and it got published in the Deseret News. So the subject is definitely blogworthy.
Glad you're well connected again!
that was supposed to read "he who taught me how to add some color to my life"
Here's a place to see non-dreamy effects of secksy...
http://www.luckyredhen.com/sites/norah
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